Q: What are the main benefits of owning an electric vehicle (EV)?

A: Electric vehicles offer a spacious, more refined drive and the convenience of being able to charge at home. 

As electricity supplies are increasingly delivered from renewable sources, electric vehicles offer environmental benefits over vehicles with fuel-burning combustion engines. And, as they produce zero tailpipe emissions, electric vehicles can also help reduce air pollution. 

These and other benefits are increasingly being recognized by local and national governments. A range of incentives is available to encourage drivers to purchase an electric vehicle. Further details are available on the Electric Vehicle Incentives page.

Q: What type of electric is the I-PACE?

A: The I‑PACE is a Battery Electric Vehicle (BEV), which means it doesn’t have a combustion engine. Instead of burning fuel (gas or diesel), power is supplied to two electric motors in the form of electricity stored in a rechargeable battery. 

Other types of electric vehicles include Hybrid Electric Vehicles (HEVs) and Plug-in Hybrid Electric Vehicles (PHEVs). These refer to vehicles that combine a combustion engine with an electric motor. 

A HEV typically has a small battery that is charged by the engine and regenerative braking. The vehicle has a very small electric-only range. 

A PHEV can also be charged from an external source of electricity. A PHEV typically has a larger battery and longer range than a HEV.

Q: Are there drawbacks to owning an electric vehicle?

A: The range of an electric vehicle (the distance that can be traveled before having to recharge the battery) has traditionally been a concern, giving rise to the term ‘range anxiety’. However, the latest developments in battery technologies mean that vehicles such as the I‑PACE are now a realistic proposition for most people. Many owners will find that they only need to charge the I‑PACE once a week. 

For long-distance journeys, a stop may be necessary to charge the battery. This may require some advanced planning, but this continues to become easier as public charging networks expand and rapid chargers increase in power.

A HEV typically has a small battery that is charged by the engine and regenerative braking. The vehicle has a very small electric-only range. 

A PHEV can also be charged from an external source of electricity. A PHEV typically has a larger battery and longer range than a HEV.

Q: Can the electricity transmission network handle the increasing number of electric vehicles?

A: Motor manufacturers are working with governments and energy providers to ensure that increases in the number of electric vehicles on the road do not cause issues with electricity networks.


Q: Will an electric vehicle have enough range for my journey?

A: Range will not be an issue for most drivers. The I‑PACE has a range of up to 234 miles, meaning that, based on the average commute, many owners will only need to charge once a week.

Q: What factors affect range?

A: Range can be affected by a number of factors, including external temperature, operating the heating or cooling systems and the speed at which you are driving. 

You can learn more and estimate the effects of these factors on the range of the I‑PACE by using our Range Calculator on the Range and Charging page of our website.

Q: Is the predicted range for the I-PACE accurate?

A: The range prediction for I‑PACE is designed to be accurate. The electric motor control module will make predictions based on your current driving style and the last 500 miles’ average usage. The navigation system will assist the prediction of range by including data regarding the topography and speed limits of your selected route.

Q: If the battery runs out of charge, will the car just stop?

A: The I‑PACE has a battery management system that will provide energy information as your range depletes. Where necessary, Eco Mode will be deployed, helping you to extend your range by identifying vehicle systems that can be turned off, such as Climate Control and heated windscreens.

Q: Does driving with my lights on reduce my range?

A: The I‑PACE features LED headlights that are incredibly energy efficient, so driving with your lights on will not make any noticeable difference to the vehicle’s range.


Q: How are electric vehicles charged?

A: The battery of the I‑PACE is charged via the car’s plug-in charge point, which is located behind the front wheel arch. Once it’s plugged in, you are free to leave the I‑PACE to charge. The vehicle will automatically stop charging when it reaches full charge. 

For optimum charging at home, you can install a Jaguar Approved home charger. The I‑PACE is equipped with a 7 kW single-phase AC on-board charger, which can fully charge the vehicle overnight. When using a domestic socket, charging rates are slower than a home charger but are sufficient to cover the average daily commute of 30 miles if the vehicle is charged overnight. 

Further details can be found on the Range and Charging page.

Q: What charging equipment will I need?

A: For optimum charging at home, you can purchase and install a Jaguar Approved home charger. The I-PACE is equipped with a 7 kW single phase AC on-board charger, which can fully recharge the vehicle overnight. 

All AC and rapid DC public charging points come equipped with their own cables, and so you do not require any additional equipment to use these stations. 

Further details on charging the I-PACE can be found on the Range and Charging page.

Q: Who can install a home charger for me?

A: Jaguar has partnered with a home charger suppliers and installers for all markets in which the I‑PACE is available. Our partners are available to advise on the best solutions for you. Please consult your local Jaguar Retailer for further information.

Q: Is a home charger included in the price of the vehicle?

A: No. If you would like to install a home charger in your home, your local Jaguar Retailer will be able to guide you through the process with our approved wall box suppliers and installers.

Q: If I install a home charger, what happens if I decide to relocate?

A: Your home charger supplier will be able to provide a quote to remove your wall box and re-install it at your new home.

Q: Will I also be able to charge other electric vehicles using the approved Jaguar home charger?

A: Yes. Our approved home chargers are equipped for use with the J1772 connector for AC charging. Any electric vehicle with that connection will be able to charge using our approved wall box.

Q: Can I use someone else's home charger, or do I need to make sure it's compatible?

A: Any AC home charger with a J1772 connector should be able to be used to charge the I‑PACE.

Q: If I have a parking spot in an apartment building, can I install a home charger?

A: Our Jaguar approved home charger suppliers are capable of installing charging solutions for a variety of homes. They will support you with regard to permissions, permits and suitability.

Q: I do not have dedicated parking at home. Does that mean I cannot have an electric vehicle?

A: Not necessarily: you would need to rely upon the public charging network. There is a growing network of public charging points, stored in the Navigation system of the I‑PACE with both standard and fast-charging points available.

Q: How much does it cost to charge an electric vehicle?

A: The price of electricity fluctuates according to market influences. To estimate the cost for a full charge, simply multiply the rate you are charged per kWh by 90, as the I‑PACE has a 90 kWh battery.

Q: Can I charge at any public charging station?

A: As long as the charge point offers the same standard and connector as your vehicle, and you have an account with the charge point provider, you can use that public charging station. 

However, public charging stations owned by specific manufacturers can only be used by vehicles from that manufacturer.

Q: Why has Jaguar not created its own dedicated public charging network?

A: An independent network of rapid vehicle chargers is developing quickly across many countries. We will ensure that all Jaguar electric vehicles are compatible with this network.

Q: How do I find charging stations?

A: You can use the I‑PACE in-car navigation while you are driving, or the Remote app to find charging stations before you travel.

Q: Is it acceptable to store charging cables in the cabin or on the back seat of the car?

A: Our vehicles are designed with a storage area under the loadspace for the transportation of all compatible charging cables.

Q: Can the I-PACE be driven with a charging cable still plugged in?

A: No. It is a mandatory requirement of international standards that electric vehicles cannot be driven when plugged into a charging station.

Q: Can electric vehicles be charged in the rain?

A: Yes. Customers and bystanders are not exposed to any risk of electric shock.

Q: Why is the first 80 percent charge so much faster than the final 20 percent?

A: The rate of charge is limited by the chemistry and physics of lithium-ion batteries, and it can take as long to charge the last 20 percent as it does to charge the first 80 percent. The final stages of charging are carefully controlled by the battery management system.

Q: Is there an IOS or Android app that can assist with managing how I charge the I-PACE?

A: Yes. The InControl® Remote™ app, available for both iOS and Android, enables you to stop or start charging, manage departure times, pre-condition your vehicle, manage tolls and set a maximum state of charge. The app also sends you notifications if the charge plug is unexpectedly removed or if charging has stopped due to lack of power.

Q: How many day can an electric vehicle be left without charging? For instance, can I leave it parked at the airport?

A: Our electric vehicles can be left unattended for at least six months; however, plugging in once a month is optimal. The battery management system is electronically controlled and uses very little energy.

Q: What are 'destination charging' and 'journey charging'?

A: Destination charging refers to charging stations that can be found at local shopping centers, hotels, gyms and other destinations you may visit for extended periods of time.

Journey charging refers to charging stations at service stations or dedicated electric vehicle charging stations, which provide the maximum charge in the shortest time.


Q: How many cells are included in the battery of the I-PACE?

A: There are 432 cells in the battery of the I‑PACE. There are 36 battery modules, and each module has 12 cells.

Q: What does kilowatt-hour (kWh) mean?

A: Kilowatt-hours are a measure of how much energy can be stored in a battery. For a given vehicle, a battery with greater capacity—more kWh—will have greater range and/or performance.

Q: How much does the battery weigh?

A: The battery assembly weighs 1,329.4 lbs.

Q: Is the battery flammable?

A: The battery of the I‑PACE would only become flammable through misuse or outside intervention. Electric vehicle batteries feature sophisticated safety systems that are designed to maintain optimal temperatures.

Q: Does temperature affect the battery?

A: Batteries can be stored as low as -40°C, but must be plugged in and heated to -20°C before driving. In long-lasting hot or cold temperatures, an electric vehicle’s range is reduced because energy is required to keep the battery at an efficient operating temperature. Energy is also needed to warm up the cabin when the temperature is low.

The I‑PACE features state-of-the-art thermal management systems to optimize battery performance in warmer or cooler temperatures.

Q: Does the battery get hot during operation?

A: The I‑PACE has an efficient thermal management system that maintains the temperature of the battery. An electric vehicle battery will, typically, be between 15°C and 30°C, which is considerably cooler than an internal combustion engine.

Q: Does the battery have a warranty?

A: Yes. The battery of the I‑PACE has a 8 years or 100,000 miles warranty and is redeemable if the battery drops below a 70 percent state of health. For more details please contact your Jaguar Retailer.

Q: How are batteries disposed of?

A: Electric vehicle batteries will be disposed of in line with the End of Life Vehicles Directive, relevant to regional requirements or your local market.


Q: How does the handling compare to 'conventional' cars?

A: Electric cars generate maximum torque from a standstill, delivering impressive acceleration.3 

The battery’s location, between the two axles, also provides a lower center of gravity and an even weight distribution for improved handling. And, without the need to package a big engine in the front, the wheels can be positioned nearer to the outermost corners of the vehicle enhancing stability and steering feel. 

All of this enables a dynamic and responsive driving experience, which remains unmistakably Jaguar.

Q: What is regenerative braking?

A: Regenerative braking is the braking force that can be harnessed to reverse the action of the motor and generate electricity. The electricity generated can be fed back to the battery, extending the vehicle’s range.

Q: Jaguar vehicles have typically had different drive modes. Do electric vehicles have similar features?

A: The I‑PACE has three driver modes that can automatically adapt the vehicle settings for comfort, dynamics or range preservation.

Q: Can I install a tow bar to my I-PACE?

A: No, the I‑PACE has not been designed to provide a towing capability.

Q: Why is Jaguar competing in Formula E?

A: The FIA Formula E Championship provides us with a real life, fast-track test bed for testing and perfecting electric vehicle technologies. Because of this experience, we can bring exhilarating Jaguar performance to our next generation of road cars.


Q: Are electric vehicles difficult to maintain?

A: Compared to a vehicle with an internal combustion engine, electric vehicles require less maintenance as they have fewer moving parts. In other words, there is less that can wear out.

Q: Does the battery have a warranty?

A: Yes. The warranty of the I‑PACE battery covers 8 years or 100,000 miles and is redeemable if the battery drops below a 70 percent state of health.

Q: If an electric vehicle gets a puncture can the vehicle be raised in the same manner as a conventional vehicle?

A: Yes. The structure of the I‑PACE is designed to be just as rigid and structurally capable as a combustion engine vehicle.

Q: Can an electric vehicle be towed if there is an electrical fault or the battery has no remaining charge?

A: The I‑PACE can be towed for short distances and at low speeds if required.


Q: Can electric vehicles be charged in the rain?

A: Yes. Customers and bystanders are not exposed to any risk of electric shock.

Q: What happens if I get caught in a flood?

A: The I‑PACE has a wading depth of 19.7 inches and features safety systems designed to deal with a flood situation.

Q: Can I use an electric vehicle in a car wash?

A: Yes. Electric vehicles are designed and tested to the same standards as conventional combustion engine vehicles.


Find your own electrifying combination of Jaguar performance, technology and style.